Rummy Stars FAQs

The process of registering at Rummy Stars is quite simple. You just need to create an account by typing in a unique username and password, and your email address. Once your account is created, you can enjoy our online rummy games any time.

Click here to create an account.

Firstly, please ensure that you are registered on the site. Also make sure you have activated your account by clicking on the activation link sent to your registered email.

If you are registered, your account activated and you are still not able to login, chances are that you are entering a wrong username/ password.

You can recover the password by clicking on "Forgot Password?" under the login panel. You will be asked to enter your email address recorded during the time of registration. An email will be sent to your inbox with instructions to set up a new password.

With responsible gaming, fraud protection and 24/7 support, we aim at delivering a user friendly and secure online gaming experience at Rummy Stars.

Your Profile at Rummy Stars is only complete when you enter your PAN Card details into your account. You will need to log in to your account, go to My Account (on the right hand side bar) and click on Profile Overview to get to your profile, where you can update your account with other essential details that were not recorded during the Quick Sign Up process.

Your profile consists of four sections: Validation Information, Personal Information, Address Information and Other Information. PAN Card number is a mandatory field in the last section (Other Information). Click on the Edit button below all the sections to simply enter your PAN Card number into your profile. If for any reason you do not have a PAN Card, you may enter UNIRV1234N into this field. You will then be able to carry out transactions like depositing money into your Rummy Stars account, placing bets in cash games and Withdrawals of winnings successfully.

To raise a withdrawal request you should have minimum ₹100/- withdrawable amount in your Rummy Stars account, mobile should be verified. Your KYC documents should be successfully verified from our end.

Do not worry if the amount has been deducted from your bank account; the bank will refund it within 5-7 working days. Be assured that your money is safe with the bank.

Players can have ONLY ONE (1) withdrawal per day & ONE (1) in 48 hours

The withdrawal service is 24x7. Hence, it can be done during any time of the day and at the convenience of your place, be it in the office or at home or even on the go.

The Online Transfer service is only processed on a Weekday (i.e.- Monday, Tuesday, Wednesday, Thursday, and Friday).

Rummy is a group of card games which is immensely popular around the world. This is said to be the ancestral to all rummy games. Rummy comes under the category of draw and discard games & is played with a set of playing cards, based on matching similar card types. While playing rummy, the player must improve his hand (forming a particular set or sequence, abiding by the standard rules of the game) by picking up a card from the closed pile or discard pile.

The 13-card rummy is most played in India, usually with two packs of cards and players ranging from 2 to 6. Each player must make 4 hands (The aim is to make 4 sets from the hand. Any one set of 4 cards & three sets of 3 cards each). The player who declares after completing his four hands first, is the winner.

Rummystars.com offers the 13 Card Rummy online with following variants:

• Points/ Strikes Rummy with or without joker.
• Pool Rummy - 101 pool rummy & 201 pool rummy.
• Deals Rummy - Best of 2 deals & Best of 3 deals
• Rummy Tournaments - Free tournaments & Cash tournaments.

The aim is to arrange all the 13 cards in hand to form minimum two sequences, among which one must be a pure sequence. The remaining cards can be arranged into valid sets and sequences. Whichever player makes the required sets and sequences first wins the game.

To start playing rummy, registered users need to just login at www.rummystars1.com with your login and password, click on the tab 'Play Now' and you are in the lobby. Now you need to just choose your game and table and click join.

For non-registered and first timers: You need to first register with Rummystars.com before you can use any of its features or play rummy. To register you need to choose a unique username and enter a valid email ID.

First, log in to the site www.Rummystars.com. Once you have logged in, we have 2 buttons always available in the top bar of our home page. These are Play Now and Deposit Now.

• Click on “Play Now” button
• Select one option from – Free Games / Cash Games / Tournaments
• Click on the variant you want to play – Points Rummy / 101 Pool / 201 Pool / Best of 3 / Best of 2
• Then select your choice of table and click on the "JOIN" button to start playing the game.

There should be at least 2 players joining a table. The down timer can be started for a game once the minimum number of players has joined – we use an 15 seconds down timer. A toss is done to set the order of play. Cards are distributed and then seats are arranged as per the game players turn. One card is picked as a joker card and one card is placed as the open deck card. After this, the game starts.

If you feel your cards are not good, you can drop your game if you choose to. You will be given points accordingly. You have the option to drop from the game only in pool rummy and strikes rummy. However, you cannot drop a game in deals rummy.

If your show is invalid, you will automatically get 80 points.

Cards in a continuous number of series is called a pure sequence example ♠1, ♠2, ♠3, ♠4, ♠5, ♠6.

Cards in a continuous number of series with a joker in it is called an impure sequence. Example - ♠1, ♠2, ♠3, Joker, ♠5, ♠6.

A set of cards with the same number and different pictures is called a set. Example - ♠7, ♣7, ♦7 and ♥7 is a set. Please note that only the card number should be the same and not the symbol.

The joker is an open card that is picked and visible to all at the beginning of the game. It is called an open joker. All cards with that number in all different suits are joker cards. Apart from this, we have 1 picture joker in each deck. These cards can be used to make sequences (impure) or sets of cards at any time.

If you happen to discard a joker by mistake, the player next to you will not be able to pick it up.

While playing, you have an option to view Discarded cards. When you click on the option at the left bottom of the screen. When you click on DISCARDS button, you can see the card which got discarded by you.

If due to some reason you are not able to make a move within the allotted time you will be given 5 seconds extra to make your move.

The game can only be finished when a player Declares.

• If all the cards of the Hand are made into valid sets & sequences, only then a player should declare.
• At the time of declaring, the player needs to select the combination of cards for declaring.
• After declaring, the player needs to Meld the cards, that is place all the cards into valid sets and sequences, thereafter, send them for Validation.
• The player has 30 seconds to meld the cards.

If you lose your internet connection in the middle of a game at Rummy Stars, your game will be set to Auto Play for the duration of disconnection. Once the connection is resumed, you can continue playing.

Rummy Stars is a no-download Rummy game site. Once you register an account here, all you need to do is log in to your account and click on the "Play Now" button to get to the games lobby where you can choose a rummy variant, join a table and start playing.

You can withdraw a minimum amount of Rs.100 from your Rummy Stars account.

You can withdraw a maximum amount of Rs.10,000 from your Rummy Stars account.

Player may request two 2 free withdrawals in a month. For the 3rd withdrawal onwards Rs.25 is charged as service fee for every single withdrawal per month.

You can check your bank details by clicking here

Alternatively, you can follow the steps below to add/change your bank details after login from your registered email address/username:

• Click on the ‘My Account’ button on the sidebar.
• From the sidebar, click on ‘Update KYC Documents’
• Click on ‘Update Bank details’
• You can Add/Change bank details from the below options.

Please make a note of the below points for placing a withdrawal request –

• Ensure that your KYC is complete.
• Withdrawals to any bank account located in Nagaland, Sikkim, Telangana, Assam, Andhra Pradesh, Tamil Nadu, and Odisha are prohibited.
• Withdrawals will be processed only if a valid ID proof is provided and verification of PAN is mandatory.

We provide the fastest withdrawal service to our players. Withdrawals are processed within 24 hours of the request received.

However, the payments are being cleared only on Bank working hours i.e. Monday to Friday - 11 AM to 5 PM.

You can place a withdrawal request by clicking here

Alternatively, you can follow the steps below to place a withdrawal after login from your registered email ID/ username:

• Click on the ‘Banking’ button on the sidebar.
• From the sidebar, click on ‘Withdraw Cash’

You can cancel a withdrawal request by clicking here

Alternatively, you can follow the steps below to cancel a withdrawal request after login from your registered email ID/username:

• Click on the ‘Banking’ button on the sidebar
• From the sidebar, click on ‘Withdraw Flowback’

You can check your withdrawal details by clicking here

Alternatively, you can follow the steps below to place a withdrawal after login from your registered email ID/ username:

• Click on the ‘Banking’ button on the sidebar
• From the sidebar, click on ‘Withdraw Cash’

You can check your withdrawal balance by clicking here

Alternatively, you can follow the steps below to place a withdrawal after login from your registered email ID/ username:

• Click on the ‘Banking’ button on the sidebar.
• From the sidebar, click on ‘Withdraw Cash’

You can contact our support team and we will assist you in any doubts and or questions you may have.

You can start adding cash by clicking here

Alternatively, you can follow below steps to add cash:

• After login, click on the ‘Deposit Now’ button on the home screen.
• Select any amount between Rs.100 and Rs.20,000
• Pick the mode of online transactions of your choice.
• You are ready to deposit!

You can deposit a minimum amount of Rs.100 to play cash games on Rummy Stars.

You can deposit a maximum amount of Rs.20,000 to play cash games on Rummy Stars.

Do not worry if the amount has been deducted from your bank account; the bank will refund it within 5-7 working days. Be assured that your money is safe with the bank.

If you have made a deposit but the amount did not get credited to your account, please ensure the following:

• You have refreshed your Rummy Stars account page once after the deposit.
• Your bank account was debited with the same deposit amount.
• You have made deposit into the correct account.

If the issue persists, please Contact Us However, be assured that your money is safe.

The promo/bonus code is only exhausted if it is used in a successful deposit. If your last deposit is failed, please make a deposit again using the available bonus code.

Click here to make a deposit.

Purchasing chips at Rummy Stars is 100% safe and secure. All information passed during the financial transaction is encrypted for security using SSL.

You can upload your KYC documents by clicking here

Alternatively, please follow the steps below to upload your KYC documents for verification:

• After login, click on the ‘My Account’ button from sidebar.
• Click on the ‘Update KYC documents’ option below.

Both ID and Address proof verification are mandatory for placing withdrawal request. You can submit any of the following documents to place a withdraw request.

ID Proof: PAN and Aadhaar Card.

Address Proof: Aadhaar Card, Driving License, Voter ID, Passport, Bank Statement, Electricity Bill, Bank Passbook.

To place withdrawal request from your Rummy Stars account, it is mandatory to verify your KYC documents.

At Rummy Stars, player account safety is of the utmost priority. To ensure the same it is now mandatory to get your account KYC (Know Your Customer) verified.

We have made the KYC process quite easy and convenient for you, and we assure that the documents you provide us are completely secure with us and kept fully confidential.

The common reasons for the rejection of KYC are:

• Your KYC document belongs to the restricted state.
• Your name on the document does not match the name in your Rummy Stars account.
• Your date of birth on the document is different from that in our records.
• The document is edited and is not legitimate.

In case none of the above applies, please Contact Us

You are prohibited from creating multiple accounts or using multiple user IDs for registering with Rummy Stars.

Your registration on Rummy Stars and use of Rummy Stars services is restricted to a single account, and as a result, the KYC documents of a user can be uploaded to only one Rummy Stars account.

It takes 12 hours - 24 hours to process your KYC from the time of placing the request.

Yes, you will be duly notified via Email whenever there is an update on your KYC status. You can also check your KYC status by clicking here

Players from Nagaland, Sikkim, Assam, Odisha, Andhra Pradesh, and Telangana are not allowed to play rummy with cash. As per these state’s laws, Rummystars.com does not allow players living in these states to play rummy with money.

However, they can still play our practice games for free.

Users below 18 years of age are prohibited from playing cash games on Rummy Stars.

You can change your password by Clicking here

Alternatively, you can follow below steps to change your password:

• After login, click on the ‘My Account’ button on the sidebar
• Click on ‘Change Password’ from the below options.

To change your Username/Mobile Number/Email ID you need to Contact Us for modifications.

You can change/update your personal details by Clicking here

Alternatively, you can follow below steps to change your personal details:

• After login, click on the ‘My Account’ button on the sidebar
• Click on ‘Profile Overview’ from the below options

You can update your Preferences by Clicking here

Alternatively, you can follow below steps to change update your Preferences:

• After login, click on the ‘My Account’ button on the sidebar
• Click on ‘Your Preferences’ from the below options

We are sorry to hear that you want to leave. Please write to us at magicplay2021@gmail.com from your registered email address to proceed with the closure of your account.

Request you to check your spam folder and you will find the Email. However, we suggest you mark the mail as “Not spam” once you receive the Email in your spam folder. If the issue persists, please Contact Us

Get a massive start to your Rummy Stars experience with a biggest bonus on your first deposit

Deal – Get 100% Welcome Bonus up to Rs.2500

Click here to make your first deposit.

Our offers are regularly updated on the Promotions page of the website, Blog and Social Media Pages (Facebook, Twitter, You Tube, Pinterest). To never miss an offer, you should provide us with your valid Email and Mobile number.

You can find our current Promotions by clicking here

We are glad that you chose to be a part of Rummy Stars.

Deal – Get 100% Welcome Bonus up to Rs.2500

Click here to make your first deposit.

Using Coupon Codes or Bonus Codes while depositing provides you with extra play money. You can extend your time at the tables when you claim bonuses. This gives you more chances to win rummy cash games!

Promotions will benefit you at every step of your game play and ensure a rewarding rummy experience:

• You can win Free Cash and Bonuses
• You can compete better with extra benefits linked to your game play
• You can socialize and refer your friends and get rewarded for the same
• You will be able to use your rummy gaming skills to win gold and other gifts

To check your current/pending bonus, please click here

Alternatively, you can follow the steps below to check your bonus status:

• After login, click on the ‘My Account’ button from the sidebar.
• Click on ‘Account Overview’ from below options.

Please Contact Us for further assistance.

You can earn up to Rs.1000 for each friend that you refer Rummy Stars to, start referring by clicking here

Loyalty Points are awarded for playing cash games. The more games you play, the more points you earn.

You can update your Preferences by Clicking here

Alternatively, you can follow below steps to change update your Preferences:

• After login, click on the ‘My Account’ button on the sidebar
• Click on ‘Your Preferences’ from the below options

Tournaments are games played in multi – table in multi – level format with multiple winners at the end. Tourneys are conducted at pre – scheduled time which will be announced on the website with required terms and conditions.

You need to go to the Tourney section on the Game lobby and select the type of tournament you want to play.

Click on the ‘Join’ button for the tournament you have selected, and you are registered for the tournament.

It is possible to withdraw from a rummy tournament when tournament registrations are still open. You will not be able to withdraw from a tournament for which registrations have closed.

You can withdraw by clicking on the ‘Deregister’ button on the tournament screen.

Free Tournaments: Entry to these tournaments is free. Eligible players can register to the tourney for free and win real cash.

Cash Tournaments: Entry to these tournaments is with pre-defined registration charges. Players registering to these tourneys will be charged with an entry free which will be debited from available cash balance in rummy account.

Loyalty Tournaments: These are special tourneys generally conducted for our loyalty club members with or without entry fee.

You need to go to the Tournament section on the Game lobby and get all the details of the tournament you want to play.

A waitlist is the number of players waiting to join a tournament. In case all the seats in a tournament are occupied, a waitlist begins. Chances are, you can enter a tournament from the waitlist as well.

You can check the waiting status by clicking on the ‘Waitlist’ button on the tournament screen.

As tournament schedules may vary due to certain factors, it is possible that at times you are not able to find the tournament you are looking for.

Please Contact Us and we will assist you further with your request.

A maximum of 6 players can play at each table in a rummy tournament. Players are seated in the order of their registration where the attempt is to fill all the seats at one table before seating any players at the other table.

The prize amount depends on the type of tournament and respective tourney terms and conditions.

For a tourney prior to the start of the tournament, the expected prize amount is displayed to players based on the maximum seats in the tournament. In case all seats are not filled when a tournament begins, the actual prize is calculated again based on number of players who have joined the tournament.

Based on the newly calculated prize, prizes are awarded to players.

In case of tie for prize positions, then the tied players will play a tie breaker game to decide on the proper prize position if required.

A player can lose by maximum of 80 points, irrespective of the cards in their hand.

Rummy Stars encourages all its players to rummy games responsibly. Rummy is a great game no doubt. It is fun, entertaining and lets you socialize with other people. And of course, you have the chance to win some money as well.

But you must remember that rummy is still just a game. You do have a life outside of it. Play rummy but stick to the limits. Do not spend more than you can handle and back of you realize that you are on a losing spree.

Rummy Stars is certified by iTech Labs that evaluates the Random Number Generator (RNG) and found that the RNG complies with the relevant standards.

It is a system that make sure that cards are distributed randomly, and no one has manual access to or control over the distribution of cards. It ensures that every player gets a fair chance in the game.